Privacy Policy

1. Information We Collect

We collect personal information you provide during registration and booking: name, email, phone number, date of birth, and passenger details. We also collect usage data automatically, including IP address and browser information.

2. How We Use Your Information

• To facilitate train ticket bookings
• To communicate booking confirmations and updates
• To improve our services and user experience
• To ensure security and prevent fraud
• To comply with legal obligations

3. Data Sharing

We share your data with Indian Railways to process bookings and with payment gateways to process payments. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits to protect your data. Payments are handled by PCI-DSS compliant partners.

5. Cookies

We use cookies for session management, authentication, and improving your browsing experience. You can control cookie settings in your browser preferences.

6. Data Retention

We retain your account data for as long as your account is active. Booking records are retained for 5 years as per regulatory requirements. You can request account deletion at any time.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@travel96.in.

8. Changes to Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification.